VoIP

SoundConnect has strategically partnered with an IP Conferencing Leader.

First deployed IP conferencing in April 2004
World leader in high quality IP conferencing:
- Optimize transport savings
- Enterprise IP Connections
~3,500,000,000 IP Conferencing Minutes for 2007:Year:
Voice Quality Strategies:
- VP Role over Infrastructure and Voice Quality team
- Major investment in Quality Assurance
- Invested in next generation Voice Quality Assurance software
- Multiple Codec Transcoding to optimize quality
- Acoustic Echo Cancellation
- Intelligent Packet Restoration/Voice Modulation
Deploying Ditech EXI reporting
- Industries first line quality reporting ability
- Creates voice quality scoring of each participant
- Allows for Proactive voice issue resolution

Conferencing ‘today’ – everyone dials into a central bridge using PSTN.
VoIP Conferenicng – Campus locations directly connected to the conference bridge via VoIP.
Provides Dial-in By-Pass for reduced costs and network convergence. Reduces costs, but does not address International dialing complexity

“Intelligent Routing”

Local dial-in and bridging for regions with multi-site linking across Conference Network.
User connect to the closest bridging site to them and the platform then dynamically connects them to the conference.
Only 1 “Voice Path” per Conference between Hubs locations
“Single Number” Options per Country
Same Application Functionality Worldwide

Key Advantages of SwitchTower:

High-performance
SwitchTower is adaptable enough to balance and shift resources during peak loads in order to support bandwidth-intensive services such as multipoint video.
Scalability
As our customer's remote meeting usage grows, the SwitchTower network can easily scale to meet demand without service interruptions both in ASP and on-premises environments.
Redundancy
The network is also equipped with real-time failover capability so meetings are not affected by hardware or software failures.
Security
Several flexible security configurations are possible by allowing enterprise customers to host portions of the service on their own network.

Summary:

Today’s communication is complex. iCall can help Unify your Communications Goals.

Deliver a solutions driven portfolio – creating better connections by providing more product options on proven platforms supported by more personal attention
Support continuous service delivery innovation –making it easier to do business with and ensuring the right tools are in place to help customers be productive
Drive product innovation – growing beyond unified meetings to unified communications