Support Visuals

With Support Visuals there is never a need to worry if you experience a problem with your program. You will get rapid IT support quickly. WebEx™ Support Center enables instant desktop sharing and live interaction to help resolve your technical challenges anywhere in the world.

Rely on Support Visuals:

• Accelerate issue diagnosis and problem solving
• Increase customer satisfaction by analyzing files and uploading patches directly to the customer’s computer
• Reduce your support costs

A Few Ways to Put Support Visuals to Work For You:

• Viewing or controlling a customer’s desktop
• Transferring files to and from a customer’s system to apply patches and updates
• Retrieving customer data files for in-depth analysis
  
• Signing on to a customer’s machine as an administrator to access and install new
  applications