Event Solutions

Whether your event is for five people or 5000, Sound Connect delivers expert service and unmatched attention to detail for your most important conferences. Our Event Services Division is trained to provide stringent levels of customer service to ensure quality, consistency and complete satisfaction.

It starts with your Event Team. They will help you select from a wide range of audio and web conferencing options that best suit your needs. Professional Meeting Facilitators, Event Service Specialists and Account Specialists manage your event from a pre-call rehearsal to post-call follow-up. For more information, call 888-400-8577.

Click here for a Event Services Demo

Here are a few ways to put Event Services to work for you:

Execute your quarterly earnings calls and put your firm’s results in the hands of your investors. Stream the audio and slides over the Internet to ensure RegFD compliance.
Use Leader-View to manage your Q&A session over the Internet and view participants in real-time during your monthly training event.
Launch your new product to the sales force without taking them out to the field. Show slides of the new campaign over the Internet using Web Conferencing. Use Encore to digitally record the event for the benefit of those who missed the live launch.

Learn more about our Surround the Call Options here

What to Expect on a Typical Event Call

PRE-EVENT

Voice broadcast lets you send a phone message – up to 45 seconds in length and recorded in your own voice – to your call’s domestic participant list. Notify your audience about the call’s details, pre-call requirements or any other information you wish to share.
As guests go through Event Registration, information of your choosing is gathered so that you will know who to expect on your call in advance.
Event Services notifies your guests of the event’s agenda and any preparatory requirements with a Fax or E-Mail broadcast. Everyone arrives at the event on the same page.
Several minutes before the call is scheduled to start you get together with your co-presenters on a Sub-Conference to cover the final details and timing cues.
With the security of leader-specified Password Protection, participants are only able to join the event with a password given to them at their registration.

DURING THE EVENT

The Meeting Facilitator reads the Custom Script written by the call leader and thus sets the stage for the event.
The event is conducted in Lecture Mode. All guests’ lines are muted during the presentation to reduce background noise.
After your presentation is over, the Meeting Facilitator administers a Q&A session. Guests indicate they have a question using their telephone keypads and are taken in turn in a professional and orderly manner.
- The Q&A queue is prioritized behind the scenes with the Meeting Facilitator on the Communication Line so as not to interrupt the call’s flow.

POST-EVENT

A Facts Complete report is faxed or e-mailed to you within two hours of the call’s completion showing useful audience information that was gathered as your guests dialed-in. This provides a perfect contact list for post-call follow up.
Event Archive allows you to maintain a library of web-recorded conferences via a branded web-interface.
A Transcript of the exact event text arrives at a time of your choice. The transcript is put on file along with a Recording of the call on a CD or tape providing a legal record of the call for your firm’s archives.
An Encore recording of the event is established. Information is collected from those who access it and the Encore Report provides you with the same information collected from the “live” attendees.

Your Event Services Team

With every call handled by Event Services, your team will include the following key players:

Event Service Reservationist – Event Services provides you with a dedicated reservation line answered by expert reservationists who are available to consult with you from 8 AM to 9 PM Eastern Standard Time.

Account Specialist – Acting as your event orchestrator, your Account Specialist will make sure that you have all the tools necessary to conduct a great event and ensure the flawless execution of your call on the operation front. He or she verifies your event checklist pre-call, coordinates your walkthrough 48 hours before the call, facilitates the Sub-Conference, provides directions to the Meeting Facilitators and manages all of the event’s features and options making sure that you and your guests receive a seamless, smooth event experience. Your Account Specialist will also monitor your event and follow-up with you after the call to make sure everything was to your satisfaction.

Click here for a Event Services Demo